This online Short Course looks at the skills and knowledge required to effectively communicate with patients, colleagues and health providers in complex situations using verbal and nonverbal interactions. It requires workers to address these significant challenges in the context of providing a healthcare service.
- Understand the process of communicating effectively with patients and colleagues
- Understand the use of effective communication techniques
- Understand how to convey and receive information using several modes of communication.
Assessment: Online Quiz
Duration: 1 hour
CPD Hours: 1 hour
Intakes: Enrolments are taken throughout the year on a continuous basis.
Study Mode: Online
Outcomes, Career Opportunities and Occupations:
This course provides Professional Development for health professionals.
Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.
Course Enquiries: CPD-Enquiries@cqu.edu.au