This online Short Course looks at the skills and knowledge required to effectively communicate with patients, colleagues and health providers in complex situations using verbal and nonverbal interactions. It requires workers to address these significant challenges in the context of providing a healthcare service.
- Understand the process of communicating effectively with patients and colleagues
- Understand the use of effective communication techniques
- Understand how to convey and receive information using several modes of communication.
Assessment: Online Quiz
Duration: 1 hour
CPD Hours: 1
Intakes: Enrolments are taken throughout the year on a continuous basis.
Study Mode: Online
Outcomes, Career Opportunities and Occupations:
Course Enquiries: CPD-Enquiries@cqu.edu.au