Course Summary:

Working in a caring profession can take its emotional toll on the practitioner. Assisting and supporting clients may result in a number of challenging interactions and can even result in vicarious trauma. The examination of particular challenges when working with vulnerable clients involves the ability to being attuned to and accepting of emotions in the context of working in human service provision. This requires understanding, addressing and preventing negative outcomes of vicarious trauma. Focus of attention will be on key elements of vicarious trauma and how to manage it effectively. Emotions influence physiological reactions and behaviours, which may result in reduced empathy, which impacts service provision. Therefore, being able to understand, address and prevent vicarious trauma is critically important for everyone working with vulnerable clients. This online Short Course will utilise an interactive presentation style, which includes self-directed learning activities, reflection questions, and specific readings. This course, allows participants to build knowledge and understanding along with consolidating their learning and exchanging personal insight with colleagues.


Learning Outcomes:  

  1. Understand  how clients’ stress experiences interact with therapists’ emotions and empathy when working with clients
  2. Identify the warning signs of compassion fatigue
  3. Describe the concepts of transference, countertransference, compassion fatigue and burnout
  4. Apply strategies to manage compassion fatigue
  5. Integrate transference and countertransference into therapy
  6. Understand and respond to Vicarious Trauma.


Assessment:  Online Quiz

Fee:  $90

Duration:  4 hours

CPD Hours:  4

Intakes:  Enrolments are taken throughout the year on a continuous basis.

Study Mode:  Online

Outcomes, Career Opportunities and Occupations:

This course provides Professional Development for health professionals.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.

Course Enquiries:  CPD-Enquiries@cqu.edu.au